REFUND POLICY

We make refunds in the same form of payment that you used when placing your order. To do this, once the purchase order has been received and reviewed, we will proceed to make the refund. At that time, we will send you a confirmation email. The refund will be effective within a maximum period of 7 business days. 

Please send us an email to claims@granadamediacorp.com with your purchase order number, your username and date of purchase.